Terms & Conditions

Ordering

Orders can be placed via our secure online shop; payment is then processed via PayPal.

Delivery

Deliveries within the UK are sent via Royal Mail First Class post. Delivery charges are based on weight of goods plus packaging.
International orders are sent via Royal Mail as 'Airmail Small Packets'. Delivery charges are based on weight of goods plus packaging. Royal Mail aims to deliver to Western Europe three days after posting, to Eastern Europe in four days and to countries outside of Europe in five days.

We aim to dispatch your order within 2 working days provided that all items are in stock. If any items are out of stock when we receive your order we will contact you with regard to delivery times.

Queries regarding orders and delivery should be referred to our sales dept at the email address below. Any claims for lost or damaged goods should be referred to us as soon as possible, whenever possible we will replace damaged or missing items or provide a refund.

Our Guarantee

All of our products should reach you in perfect condition. Should you be in any way dissatisfied with your purchase please let us know as soon as possible in order for us to either replace the item for you or provide you with a refund for the purchased product.

Money Back Guarantee

If you are in any way dissatisfied with your purchase, please return the items to us at the following address within 10 days. Upon receipt of the undamaged goods, a full refund will be issued.

Anti Monster Squad Ltd
30 Dulwich Village
London SE21 7AL


Complaints

It is our aim to acknowledge complaints within 5 working days. We will provide you with a likely timescale for resolving the issue and keep you advised of progress. Your statutory rights are not affected by these terms and conditions.

Privacy Statement

We are committed to protecting your privacy, we will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons, firstly, to process your order and secondly, to provide you with the best possible service. The type of information we collect about you includes your name, address, telephone number and email. We will not give your information to any other third party organisations. We may use the information to contact you about any further promotions and special offers that we hold in the future.

Contact information:

Anti Monster Squad Ltd
30 Dulwich Village
London SE21 7AL

Email: info@antimonstersquad.co.uk

home | play game | what's new | stockists | jessica walker | online shop | terms | acknowledgements | contact

Anti Monster Squad® & Anti Monster Spray® are UK registered trade marks™
© 2024 Jessica Walker Designs | website: onespot